The Universal Orlando Resort has added a new feature to their official app that makes ordering food and drinks easier – and it will keep you from having to wait in line! The new mobile ordering service allows guests to order food ahead of time, and grab it from the pick-up window inside the restaurant with little-to-no wait. Let's take a look at just how easy it is.
When your family is getting hungry, just open the official Universal Orlando app on your phone. If you haven't done so yet, create an account for easier use, as it can store your personal information for easy access, and always be sure to connect to the resort's free Wi-Fi when using the app.
Open the app's left-hand menu and under the "Shop" category, select "Order Food and Drinks." This will take you to a list of quick service locations you can currently order food from through the app. Select one from the list to get started. Now you're ready to begin adding items to your cart. Note: You will need to be inside of the parks to place an order.
You can add as many entrees, sides, meal combos and drinks (including beer, soft drinks and refillable Coke Freestyle cups) as you would like to your order. The app also allows you to customize your order by swapping out sides like fries and onion rings. Plus, don't forget to add a dessert or milkshake to your order, which can be topped with optional Oreo crumbles or sprinkles! When you're all done, you can use a credit card to pay for your meal right through the app.
Be sure you are nearby the restaurant when you submit your order, because it will be prepared and ready for pickup before you know it! There's even an order status bar in the app that shows you when it's being prepared and then when it is complete, so you know when to pick it up from the window. Just show your confirmation number to the Team Member when picking up your food, and enjoy!
This convenient service is still very new, and at this time it can only accept credit cards for orders placed through the app. You cannot use Universal Orlando gift cards or Dining Plans, but that may change over time. You also cannot use any discounts that may be available to you, such as an annual passholder discount – that, however, that may change in time as well.
Currently, this new feature is only available for The Burger Digs in the Jurassic Park section of Universal's Islands of Adventure. Over the next few months, we will see mobile ordering debut at more quick service locations throughout this park, as well as Universal Studios Florida next door. It's a great way to save time waiting in line that could better be spent riding rides and having fun!